British Airways, the flag carrier of the United Kingdom, has its headquarters in London. Its main hub lies at Heathrow Airport. Based on the passengers carried, and fleet size, it is the second-largest carrier in the United Kingdom. British Airways has flights to several destinations, and Caracas is one of them. If you are in Caracas and have booked a British Airways flight, the British Airways Caracas Office in Venezuela will be of immense help regarding your reservation. You could knock on their doors for assistance with anything related to your itinerary like flight booking, cancellation, in-flight amenities, baggage limits, and a lot more.
Contact Details of British Airways Caracas Office in Venezuela
British Airways Caracas Office Address Location | Caracas |
British Airways Caracas Office Contact Number | 800 100 8749 |
media.relations@ba.com | |
Working Hours | Monday – Friday : 8:00 am – 5:00 pm |
Official Website | https://www.britishairways.com/ |
Airport Office of British Airways in Caracas
Location: 75QM+84Q, Charallave 1210, Miranda, Venezuela
Tel: +58 212 314 6393
Airport Name: Caracas International Airport ‘Oscar Machado Zuloaga’
Visit All British Airways Offices Pages
British Airways Caracas Office in Venezuela offers the following services
Flight Ticket Booking | Baggage Allowance | Visa on Arrival |
Flight Ticket Cancellation | In-Flight Wi-Fi | Transit Information |
Flight Ticket Rescheduling | Airport Wi-Fi | British Airways Lounges |
Web / Online Check-in | In-Flight Entertainment | Concierge Services |
Duty Free Allowance | Airport Facilities | Airport Transfers |
Flight Information | In-Flight Meals | Sports Equipment |
Airport Lounges | Missing Luggage | Airport Transportation |
Visa Information | Immigration Services | Seats Enquiries and Selection |
Airport Counter Check-in | Delayed Flights | In-Flight Duty-Free |
Self Service Kiosk Check-in | Promotional Fares | Receipts and Refunds |
Unaccompanied Minor | Animals and Pets | Travel Insurance |
British Airway Codeshare | British Airways Mobile App | On Business Programme |
British Airways Duty-Free | BA Codeshare Partners | Executive Club Memberships |
Baggage
British Airways has a cabin bag and personal item allowance per passenger in the cabin. This will vary based on size: the cabin bag cannot exceed 56 x 45 x 25 cm with its wheels and handles, while a personal item should be able to fit under the seat in front of you. Checked baggage allowance varies across the different fare types and routes. Mainly, it allows a traveler to take three bags that weigh up to 23 kg in economy class. However, it charges more for extra baggage or overweight ones. So, the passengers have to check during booking so as not to be surprised when going to the airport with checked baggage.
Booking
British Airways offers passengers an online option to book up to nine people at one time. Larger groups may book through British Airways offices. Payment by credit card and PayPal is accepted, although the country of departure specifies which of the two is accepted. Advance booking is recommended, and flexibility in fare structures can allow for changes or cancellations. Children and infants are required to have specific booking rules to ensure adequate adult supervision.
Pets Policy
British Airways accepts pets in the cabin or as checked baggage according to their size and weight. Small dogs and cats are allowed to travel in the cabin, provided the carrier can fit inside a seat, while larger ones have to travel by cargo according to very strict health and safety standards. The advance booking is compulsorily advised due to space availability. Other charges would be applied. British Airways advises checking on any special regulations and requirements well in advance of travel.
Cancellation and Refund Policy
Customers can cancel a booking up to 24 hours after making the reservation with British Airways at no cost if booked directly with the company. Cancellations over 24 hours from the time of purchase will depend on the type of ticket as some might incur fees or cannot be canceled at all. British Airways can cancel a flight, and in such an event, travelers are eligible to ask for either a full refund or get placed on another flight available to them. The refund is possible through “Manage My Booking,” and it depends on the type of ticket involved when the refund processing time occurs.
Seat Selection
British Airways has an option for customers to book their seats, either at the time of booking or afterward, through the “Manage My Booking” option. Seat reservation sometimes comes at a fee, particularly for popular seats in high-premium cabins. Most higher classes have seat reservations for free. There’s an added value for customers in different classes of travel to book sooner so that if they like specific types of seats, their wanted types might be given by the airlines, especially in peak seasons.
Head Office of British Airways
Head Office | Email Address | Contact Number |
British Airways Plc Waterside, PO Box 365 Harmondsworth UB7 0GB United Kingdom | media.relations@ba.com | (For UK): 0344 493 0787 (International): +44 (0)203 250 0145 |
At the British Airways Caracas Office in Venezuela, you will come across efficient customer service representatives who will impress you to the core with their unmatched services. Ensure that you know about their office timings in advance to save yourself from the inconvenience of any kind. If you cannot connect through their Caracas office you may directly contact the British Airways customer service for assistance. You’ll find additional information related to your booking on the British Airways website as well.
FAQs
Yes, British Airways has a 24-hour helpline number to call if you need assistance with your booking or reservation.
Yes, British Airlines has a 24-hour free cancellation. This means that if you cancel your ticket within 24 hours since you have booked it, you will not be charged anything for the same. However, there are some terms and conditions associated with the same, and you must contact the customer service number to know more about the same.
British Airways has its head office at the Waterside building in Harmondsworth Village close to Heathrow Airport. Its previous head office was at the Speedbird House.
To communicate with British Airways customer service +1-866-666-0225, you may call their helpline for assistance. They are also available via live chat from 6:00 – 22:00 UK time. The facility is only available in English though.